Telenor Call Diverting Code
Table of Contents
Your phone rings during a meeting and you cannot pick up. A few seconds later it rings again, then goes silent, and you lose a client, a delivery update, or a call from home. Call forwarding solves that problem in seconds. The Telenor Call Diverting Code lets you redirect incoming calls to another number whenever you are busy, unreachable, or simply away from your phone.
This guide walks you through every code you need. You will learn how to activate call forwarding, how to switch it off, and how to fix it when something goes wrong. We also cover the matching codes for Jazz, Zong, and Ufone, so you have one page for every network.
What Does Call Diverting Actually Do
Call diverting sends your incoming calls to a second number instead of ringing your own SIM. You set the rule once, and Telenor handles the rest automatically. Business owners rely on this feature to keep a landline reachable through a mobile number. Travelers use it to stay connected when a local SIM takes over. Parents hand a phone to a child and still receive every call on their own line.
The service works entirely through USSD codes, so you do not need an app or an internet connection to set it up.
Requirements Before You Activate
A few basics apply before any code will work.
You need an active Telenor prepaid connection.
Your phone must carry a working network signal.
The number you forward calls to should be active and reachable.
Your account balance should cover any applicable service charge.
Jazz, Zong, and Ufone customers can follow a similar process, since the setup logic stays close across networks even though the codes differ slightly.
Full List of Diverting Codes for Telenor
Dialing the right sequence takes a few seconds. Type the code, add the destination number, then press call.
Forward every call:
Dial **21*Number# and confirm. Every incoming call now rings the new number first instead of your own phone.
Forward calls when your line is busy:
Dial **67*Number#. This code only kicks in if you are already on another call.
Forward calls when you do not answer:
Dial **61*Number#. Telenor waits a short window, then reroutes the call if you miss it.
Forward calls when your phone is unreachable:
Dial **62*Number#. Switch off your phone or step outside coverage, and calls still land on the second number.
A confirmation message appears on your screen right after each code goes through. Save that message, since it confirms the exact setting you activated.
How to Deactivate Call Forwarding on Telenor
Canceling the service takes one line.
Dial ##002# to cancel every type of forwarding in a single step. This resets your account to normal, with all calls ringing your own SIM again.
Prefer to cancel just one category instead? Use the matching code:
##21# cancels the all-calls diversion.
##61# cancels the no-answer diversion.
##62# cancels the unreachable diversion.
##67# cancels the busy-line diversion.
A confirmation message follows the deactivation too, so you always know the change went through.
Check Your Call Forwarding Status
Not sure which setting is currently active on your line? Match the scenario against the logic below.
Always forward uses **21*Number# to switch on and ##21# to switch off. Busy-line forwarding uses **67*Number# to activate and ##67# to cancel. No-answer forwarding runs on **61*Number# and shuts off with ##61#. Unreachable forwarding activates with **62*Number# and cancels with ##62#. Canceling everything at once only ever needs ##002#.
Benefits of Using Call Forwarding
Diverting calls solves more problems than most users expect.
Business calls reach you even while you carry a personal SIM.
Dual SIM users stop juggling two phones throughout the day.
Travelers and remote workers stay reachable outside their usual coverage area.
Important calls never vanish into a missed-call list while you sleep or drive.
Activate Call Forwarding Without Any Code
Prefer settings over dialing codes? Your phone menu handles the same task.
Open the Settings app on your device.
Tap Call Settings, then select Call Forwarding.
Choose a condition, such as busy, unanswered, or unreachable.
Enter the destination number and confirm.
This method suits users who forget USSD strings or simply prefer a visual menu.
Call Forwarding Codes for Other Networks
Every major Pakistani network offers a version of this service, though the codes shift slightly between providers.
Jazz users dial *21*Number# to activate and cancel with ##21# or ##002#. Charges stay fixed regardless of call duration. Zong users rely on **67*Number# to activate, with ##67# handling cancellation. Ufone runs on a different pattern, using **004#Number# to activate and ##004# to switch off.
Keep this comparison handy if your household or office mixes SIMs from more than one carrier.
Common Problems and Quick Fixes
The code does not seem to work.
Retype it carefully. A single missing asterisk or hash symbol breaks the entire command. Weak signal strength also blocks the request, so move to an open area and try again.
Calls still ring your own phone instead of forwarding.
Cancel every setting with ##002#, then activate the correct code fresh. A leftover rule from an earlier attempt sometimes overrides the new one.
You forwarded calls to the wrong number.
Dial ##002# immediately, then re-enter the correct number with care. Double check each digit before you confirm.
Forwarding fails only when your phone is switched off.
This scenario needs the unreachable code specifically. Dial **62*Number# rather than the standard all-calls code, since that condition covers a powered-down or out-of-range device.
A Quick Word on Charges and Terms
Telenor reserves call forwarding for prepaid customers, and the service typically renews on a weekly or monthly cycle depending on your plan. Rates can shift over time, so a quick balance check before you activate saves any surprise deduction. Visit the official Telenor website for the latest confirmed pricing.
Final Thoughts
Missing an important call rarely feels like a small thing, especially when a client, a doctor, or a family member is on the other end. The Telenor Call Diverting Code puts that worry to rest in under a minute. Pick the scenario that matches your day, dial the matching code, and let your calls follow you instead of piling up unanswered.
Keep the deactivation codes saved somewhere handy too. Life gets busy, plans change, and canceling the service should feel just as effortless as turning it on.
FAQs
How do I divert my Telenor calls to another number?
Dial **21* followed by the number you want and end with #, then press call. Telenor confirms the setup with an on-screen message, and every incoming call rings the new number right away.
How do I turn off call forwarding on Telenor?
Dial ##002# and press call. This cancels every active forwarding rule at once, so your calls go straight back to your own phone with no extra steps.
Why is my Telenor call forwarding not working?
Weak signal or a mistyped code usually causes this. Retype the code carefully, confirm you have signal, and check your balance covers the service charge before you try again.
What is the code to forward calls only when my phone is unreachable?
Dial **62*Number#. This code activates only when your phone is off or outside coverage, so normal calls still ring your own number as usual.
Written by
Muhammad Shabbar
Muhammad Shabbar is a committed telecom content specialist who simplifies Telenor call packages, SMS bundles, internet offers, and essential Telenor codes into easy-to-follow guides. With a strong emphasis on accuracy and clarity, he helps users across Pakistan activate services, manage SIM settings, and choose the most suitable bundles to meet their communication needs.
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